Privacy policy

Privacy Policy

Last updated: February 23, 2026

Sojin LLC (“Sōjin,” “we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Sōjin is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including payment card information, transaction details, form of payment, payment confirmation, and other payment details. (Note: payment processing is handled by Shopify and/or its payment processors; we do not store full payment card numbers.)

  • Account information including your username, password, preferences, and settings (if you create an account).

  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

  • Communications with us including the information you include in communications with us (for example, when you contact customer support).

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, enter information at checkout, sign up for email/SMS, or otherwise provide personal information;

  • Automatically through the Services, including from your device when you use our products or services or visit our website, and through cookies and similar technologies;

  • From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;

  • From our partners or other third parties, as permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

  • Provide, tailor, and improve the Services. We use your personal information to provide you with the Services, including to process payments, fulfill orders, arrange shipping, remember preferences, send order/account notifications, manage your account, enable reviews, and improve the shopping experience.

  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as to send marketing communications by email and SMS (where permitted by law and based on your consent where required), and to show you online advertisements for products or services on the Services or other websites, including based on your activity on the Services.

  • Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect or investigate possible fraudulent, illegal, unsafe, or malicious activity, and protect public safety and our Services.

  • Communicating with you. We use your personal information to provide customer support and maintain our business relationship with you.

  • Legal reasons. We use your personal information to comply with applicable law, respond to valid legal process, enforce our terms or policies, and protect or defend the Services, our rights, and the rights of our users or others.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

  • With Shopify and service providers who perform services on our behalf (e.g., payment processing, IT management, data analytics, customer support, cloud storage, fulfillment and shipping).

  • With marketing and analytics partners to help us market and advertise our products and understand how customers use the Services. This may include:

    • Google Analytics 4 (GA4)

    • Meta Pixel

    • TikTok Pixel

    • Omnisend (email/SMS marketing and automation)
      These partners may collect information via cookies, pixels, and similar technologies and may use it in accordance with their own privacy policies.

  • When you direct, request, or consent to our disclosure of certain information (for example, to ship products or through social media widgets/login integrations).

  • With affiliates or otherwise within our corporate group (if applicable).

  • In connection with a business transaction such as a merger, acquisition, restructuring, or bankruptcy.

  • To comply with legal obligations (including to respond to subpoenas, court orders, search warrants, and similar requests), enforce applicable terms and policies, and protect or defend the Services and our rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services will be transmitted to and shared with Shopify, and may be shared with third parties located in countries other than where you reside, in order to provide and improve the Services.

We may also use certain Shopify features that incorporate data obtained from your interactions with our Store, along with other merchants and with Shopify. In these circumstances, Shopify may process personal information collected about your interactions with our store, other merchants, and Shopify. Shopify is responsible for responding to requests you make to exercise rights over your personal information for those purposes.

To learn more, you can visit Shopify’s privacy resources: https://privacy.shopify.com/en.

Cookies and Similar Technologies

We and our partners use cookies, pixels, and similar technologies to operate the Services, remember preferences, understand site performance, and support marketing/advertising. You may be able to control cookies through your browser settings. If you disable cookies, some features of the Services may not function properly.

Third-Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms. We are not responsible for the privacy or security of such sites.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you believe a child has provided us personal information, contact us and we will take steps to delete it as required by law.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect, and we cannot guarantee absolute security. Information sent to us may not be secure while in transit, so please avoid using unsecured channels to send sensitive information.

We retain personal information as long as necessary to provide the Services, maintain your account (if any), comply with legal obligations, resolve disputes, and enforce agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

  • Right to Access / Know. Request access to personal information we hold about you.

  • Right to Delete. Request that we delete personal information we maintain about you.

  • Right to Correct. Request that we correct inaccurate personal information we maintain about you.

  • Right of Portability. Receive a copy of your personal information and request transfer to a third party in certain circumstances.

  • Right to Opt Out of Sale/Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the “sale” or “sharing” of personal information for targeted advertising as defined by applicable privacy laws. You can exercise opt-out rights where indicated on the Services or by contacting us. If you visit our website with the Global Privacy Control opt-out signal enabled, we will treat this as a request to opt out for the device and browser you use, where required by law. Other than Global Privacy Control, we do not respond to other “Do Not Track” signals.

  • Managing Communication Preferences.

    • Email: You can opt out of promotional emails at any time by using the unsubscribe link in our emails.

    • SMS: You can opt out of marketing text messages by replying STOP (or using any opt-out method described in the message). Message and data rates may apply.

You may exercise any of these rights by contacting us using the contact details provided below. We may need to verify your identity before processing your request, as permitted or required by applicable law. We will not discriminate against you for exercising these rights.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses or UK equivalents, unless the destination country is determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any of the rights available to you, please contact us at:

Email: support@sojinlabs.com
Mailing Address: 3857 Birch Street, 3370, Newport Beach, CA 92660, United States